The security questions your regulated clients ask, answered by architecture.
Your clients’ data stays separated from every other agency’s by design. We’re pre-launch, so where an independent review isn’t done yet, we say so plainly instead of implying one.
The safeguards behind your brand.
We’re pre-launch: this is how the platform is built to work, stated plainly. Nothing here is dressed up as audited, and anything independent we can point to will be published when it exists.
Your clients' data never mixes with anyone else's
Every record belongs to exactly one agency and one client, and the platform is built to enforce that boundary on every read - it is not a rule someone has to remember. The most sensitive material goes further: each client’s knowledge base is kept separate from every other client’s, so a lookup can only ever see the client it was opened for.
Each client's AI only knows that client's business
The material the AI answers from is never pooled. Each client’s assistant draws only on that client’s own knowledge, plus the non-sensitive industry templates you choose to share. One client’s data cannot surface in another client’s answers.
Passwords and keys are never stored readable
Provider keys and every connected credential are encrypted and kept in a dedicated secrets vault, separate from the application database. Nothing sensitive is ever written down readable, including an agency’s own bring-your-own keys, and secrets are only unlocked at the moment a call actually needs them.
Your clients cannot find Konvy, even if they look
On your custom domain, everything a client’s browser touches carries your brand, and nothing in that experience points back to Konvy. The white label is designed to hold up to a curious look under the hood, not just a glance at the logo.
You control who sees what
You decide who on your team sees and does what, with per-client limits designed into the platform itself, not just hidden in the interface. Two-factor comes with it: available to agency owners, required for platform administrators.
Every sensitive action is logged
Every sensitive administrative action - pricing changes, plan assignments, member changes - is designed to be recorded. Support access to your account is built to be time-limited and logged: who, why, and for how long. Support cannot silently act as you.
Client payments stay separate
Your client billing runs through your own Stripe account, connected by you. Konvy never touches your Stripe credentials and stores no card data.
One client can't burn another client's AI budget
Every AI call is attributed to the client it ran for, with per-client budgets built into the platform. Usage is designed to be metered, attributable, and never unbounded on one client’s behalf.
What’s built in today, and what publishes at GA.
Compliance tooling, built in
Consent capture, recording disclosures, opt-out and STOP/HELP handling, jurisdiction warnings, and the registration US carriers require before a business can send texts at scale are built in, not an add-on. The tooling makes compliance practical; operational responsibility stays with the partner and the client.
Healthcare & data agreements
Partners serving healthcare clients can get the agreements that work requires, and a data-processing addendum is available for partners with privacy-law obligations at home or abroad. Provided during onboarding, described plainly, never dressed up as a certification we don't yet hold.
Attestations, honestly
We're pre-launch, so there is no formal audit, independent security review, or certification to cite yet, and we don't pretend otherwise. Safeguards are validated before launch, and anything independent we can point to will be published here when it exists.
A global network and a defined set of launch regions.
Launch regions
Number provisioning and campaign sends launch in the United States, Canada, the United Kingdom, Australia, and New Zealand. A region outside that set cannot provision numbers or send campaigns.
Built on a global edge network
Services are delivered over a global edge network rather than from a single cloud region.
Residency at GA
Formal data-residency commitments and the subprocessor list are documented as the platform reaches general availability. Where we can’t yet commit in writing, we say so rather than imply a guarantee.
Want to go through it in detail?
The isolation model, the architecture overview, the data-agreement templates, and the subprocessor list. Walk through them with the team building it. No sales layer between you and the person who built it.